Ensou Concierge
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Ensou Concierge

Ensou Concierge

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Get everything done without doing it yourself.

Personalized concierge service for expats.

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Hi, welcome to Ensou Concierge. 👋🏻

We provide personal assistant services to help you handle everything in your life. Whether you are an expat in Taiwan or a busy professional, we understand that your time is limited. Our goal is to help you get more done without having to do it yourself.

This service was inspired by a group of serial entrepreneurs who relocated to Taipei, Taiwan. Some moved here alone, others with their families, but all shared one thing in common: they wanted to delegate the small to-dos so they could focus on what truly matters: their kids, families, businesses, and the things that bring them joy.

That’s why we are here. We believe life is too short to waste on the miscellaneous. Ensou is designed to make your life not only easier, but better.

We help with:

  • 🏠 Daily life & housing: liaising with landlords, utilities, deliveries, repairs
  • 🩺 Healthcare & appointments: book health-check, finding English/Chinese-speaking doctors, dentists, scheduling, translation
  • 💳 Banking & paperwork: permits, bank accounts, immigration, government services
  • 🍜 Leisure & experiences: restaurant bookings, activities, cultural tours, local tips
  • 🧒 Family support: finding tutors, schools, or activities for kids
  • 🚨 Emergencies: urgent calls, lost items, or local communication help

How It Works

Our work is retainer-based. We offer personalized plans for every client depending on the level of support and type of needs they have.

Step 1 — Book a free consultation to get your quote.

Step 2 — Pay one month’s deposit and start your trial.

Step 3 — Enjoy a hassle-free lifestyle.

Zero risk to try the service —

If you decide to cancel within the trial period, we’ll return your full deposit.

Book Consultation

Real Client Scenarios

Our support is comprehensive and personalized for each client.

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Client A — lives between Taipei and Los Angeles Background: Busy professional, one child, travels frequently between Taiwan and the U.S.

Ensou helps with: Lifestyle and travel errands, including arranging pick-ups, shopping, itinerary planning, home check-ins, and booking various services.

👨‍💻
Client B — lives in Taipei

Background: Founder, expat, with family

Ensou helps with: Admin and lifestyle tasks, such as making appointments for health check-ups and dentists, being the point of contact with local vendors, handling deliveries and miscellaneous errands, booking classes based on interests, shopping, itinerary planning, and recommending fun activities.

🧙‍♂️

Client C — lives in Taipei

Background: Founder, expat living in Taiwan for over 10 years

Ensou helps with: Home-related projects, including acting as the point of contact with designers and vendors for renovations, managing shopping lists, and handling motorcycle tasks such as insurance, inspection, and maintenance services.

🏄

Client D — based in the U.S.

Background: Tech professional and digital nomad working remotely across multiple projects, travels often

Ensou helps with: Admin support such as issuing invoices to different companies, checking balances, paying bills, arranging travel itineraries, scheduling meetings, and making reservations.

Testimonial

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Testimonial 1

Hiring Freya changed my life beyond my expectations and unlocked my true potential for the first time in my life. If you think I'm being facetious, email me at caleb@calebjay.com and ask me about it, I will sing her praises no matter how corny it sounds.

I have hardcore ADHD. Things that are easy for other people (booking appointments, changing addresses, filing paperwork, rescheduling meetings, keeping track of events) are hard for me, and things that are hard for other people are easy for me. Many ADHD people have decently successful lives by finding ways to thrive doing the things they happen to be good at, but often their struggles with "normal things" hold them back since the "normal things" are still really important.

With Freya, I finally get the best of both worlds. It's not just about having a PA, I've had those before, good ones too. Something about Freya makes her uniquely incredible at this job - she anticipates needs, shes unbelievably hardworking, shes extraordinarily organized, she's incredibly patient. Her network is massive and diverse.

When I needed a lawyer to figure out UK/Taiwan business tax implications, she had two personal recommendations within an hour. When I needed someone to handle all my motorcycle stuff, she had a friend involved in motorcycle repair and certification that she brought in.

When I wanted a PC built, again, she had a friend to handle it. No task is too small or too big: she last minute booked a nice restaurant for my fiance and I when we had an unexpected free evening; she planned my entire trip across Europe, booking every plane and train ticket, every hotel, then chucked some meetups I might enjoy on my calendar and recommended a few good restaurants she happened to know or hear about along the way.

The amount of stress I no longer have to deal with is so large as to be immeasurably valuable to be rid of it. The change in my life is so noticeable that friends comment on it.

Trial with her and lament at how you haven't met her sooner.

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Testimonial 2

Ensou saved my life. Freya and Ann always get things done beautifully and go the extra mile. I think it’s because they truly care. I especially like that they make calls to vendors or services directly. That’s the kind of hands-on help I prefer, but as an English speaker living in Taipei, communication could sometimes be challenging.

I’ve just renewed my membership with them and highly recommend working with the team. You’ll truly feel the difference.

💡

At Ensou, we act in your best interest and get things done.

Limited Spots

We only take up to 10 clients at a time to maintain the highest service quality.

If you’re interested in becoming one of our clients and want to optimize your time and happiness, contact us today!

Book Consultation